
Research by : 
Faisal Arfat NUML 
Shell is a global group of energy and petrochemical  companies. Our headquarters are in The Hague, the Netherlands, and our Chief  Executive Officer is Peter Voser. The parent company of the Shell group is  Royal Dutch Shell plc, which is incorporated in England and Wales.
In Upstream we focus on exploring for new oil and gas  reserves and developing major projects where our technology and know-how adds  value to the resource holders.
In Downstream our emphasis remains on sustained cash generation from our existing assets and selective investments in growth markets.
In Downstream our emphasis remains on sustained cash generation from our existing assets and selective investments in growth markets.
Shell at a glance
Our businesses
Upstream explores  for and extracts crude oil and natural gas.
Downstream refines, supplies, trades and ships crude worldwide, manufactures and markets a range of products, and produces petrochemicals for industrial customers.
Projects & Technology manages delivery of Shell's major projects and drives the research and innovation to create technology solutions.
Downstream refines, supplies, trades and ships crude worldwide, manufactures and markets a range of products, and produces petrochemicals for industrial customers.
Projects & Technology manages delivery of Shell's major projects and drives the research and innovation to create technology solutions.
2011
• Revenue: $470.2 billion
• Income: $31.2 billion
• Capital investment: $31.1 billion
• Investment in research and development: $1.1 billion
• Revenue: $470.2 billion
• Income: $31.2 billion
• Capital investment: $31.1 billion
• Investment in research and development: $1.1 billion
Fast facts for sustainable development
• $2.3 billion spent on developing alternative energies,  carbon capture and storage, and on CO2R&D over the past five  years.
• Almost $12 billion spent on goods and services in 2011 from companies in countries with lower incomes.
• ~$125 million spent on voluntary social investments in 2011.
• Almost $12 billion spent on goods and services in 2011 from companies in countries with lower incomes.
• ~$125 million spent on voluntary social investments in 2011.
3RD QUARTER 2012 UNAUDITED RESULTS
•  Royal Dutch Shell's  third quarter 2012 earnings, on  a  current cost of supplies (CCS) 
basis , were $6.1 billion compared with$7.2 billion in the  same quarter a year ago. 
•  Third quarter 2012  CCS earnings, excluding identified  items  were $6.6 
billion compared with $7.0 billion in the third quarter 2011,  a decrease of 6%. Basic CCS 
earnings per share excluding identified items decreased by  6% versus the same quarter a year ago. 
•  Cash flow from  operating activities for the third quarter 2012 was $9.5 billion. Cash flow  from operating activities excluding movements in working capital was $11.7  billion in the third quarter 2012. 
•  Net capital  investment (see Note 1) for the third quarter 2012 was $8.0 billion. Capital  investment for the third quarter 2012 was some $8.8  billion and proceeds from divestments were  $0.8 billion. 
•  Total dividends  distributed in the quarter were $2.8 billion, of which some $0.8 billion 
were settled under the Scrip Dividend Programme. During the  third quarter 4.3 million 
shares were bought back for cancellation for a consideration  of some $0.1 billion. 
•  Gearing at the end  of the third quarter 2012 was 8.6%. 
•  A third quarter  2012 dividend has been announced of $0.43 per ordinary share and $0.86 
per American Depository Share (ADS), an increase of2.4%  compared with the third 
quarter 2011.
Who we are
Shell is a global group of energy and petrochemical  companies. Our aim is to meet the energy needs of society, in ways that are  economically, socially and environmentally viable, now and in the future.
Our businesses
Upstream explores  for and extracts crude oil and natural gas.
Downstream refines, supplies, trades and ships crude worldwide, manufactures and markets a range of products, and produces petrochemicals for industrial customers.
Projects & Technology manages delivery of Shell's major projects and drives the research and innovation to create technology solutions.
Downstream refines, supplies, trades and ships crude worldwide, manufactures and markets a range of products, and produces petrochemicals for industrial customers.
Projects & Technology manages delivery of Shell's major projects and drives the research and innovation to create technology solutions.
Our strategy
Our strategy to generate profitable growth remains to drive  forward with our investment programme, to deliver sustainable growth and provide  competitive returns to shareholders, while helping to meet global energy demand  in a responsible way.
THE BOARD OF ROYAL DUTCH SHELL PLC
Jorma Ollila                        CHAIRMAN
Lord Kerr of Kinlochard   DEPUTY  CHAIRMAN AND SENIOR INDEPENDENT DIRECTOR
Peter Voser                        CHIEF  EXECUTIVE OFFICER
Simon Henry                      CHIEF FINANCIAL OFFICER
Malcolm Brinded CBE      EXECUTIVE  DIRECTOR, 
UPSTREAM INTERNATIONAL
Josef Ackermann              NON-EXECUTIVE  DIRECTOR
Member of the  Remuneration Committee
Guy Elliott                          NON-EXECUTIVE  DIRECTOR
                                             Chairman  of the Audit Committee
Charles O. Holliday           NON-EXECUTIVE  DIRECTOR
                                             Chairman  of the Corporate and Social Responsibility Committee and Member of 
the Remuneration  Committee.
Gerard Kleisterlee             NON-EXECUTIVE  DIRECTOR
                                             Member  of the Audit Committee
Linda G. Stuntz                  NON-EXECUTIVE  DIRECTOR
                                             Member  of the Audit Committee
Jeroen van der Veer         NON-EXECUTIVE  DIRECTOR
                                             Member  of the Corporate and Social Responsibility Committee
Hans Wijers                        NON-EXECUTIVE  DIRECTOR
                                             Chairman  of the Remuneration Committee and Member of the Nomination and 
Succession  Committee 
Nomination and Succession Committee                  
 Jorma Ollila          (Chairman) 
Josef Ackermann 
Hans Wijers 
Remuneration Committee              
Hans Wijers (Chairman) 
Josef Ackermann 
Charles O. Holliday 
SENIOR  MANAGEMENT
                              Matthias Bichsel      PROJECTS & TECHNOLOGY DIRECTOR
                              Hugh  Mitchell            CHIEF HUMAN RESOURCES & CORPORATE  OFFICER
Marvin Odum            UPSTREAM AMERICAS DIRECTOR
Peter Rees QC            LEGAL DIRECTOR
Mark Williams           DOWNSTREAM DIRECTOR
CORPORATE GOVERNANCE
Statement of Compliance
The Board confirms that throughout the year the Company has  applied the main principles and complied with the relevant provisions set out  in the UK Corporate Governance Code (the Code). In addition to complying with  applicable corporate governance requirements in the UK, the Company must follow  therules of Euronext Amsterdam as well as the Dutch securities laws because of  its listing on this exchange. The Company must likewisefollow US securities  laws and the New York Stock Exchange (NYSE) rules and regulations because its  securities are registered in the USA and listed on the NYSE.
NYSE governance standards
In accordance with the NYSE rules for foreign private  issuers, the Company follows home-country practice in relation to corporate  governance. However, foreign private issuers are required to have an audit  committee that satisfies the requirements of the U.S. Securities and Exchange  Commission's Rule 10A-3. The Company's Audit Committee satisfiessuch requirements.  TheNYSE also requires a foreign private issuer to provide certain written  affirmations and notices to the NYSE as well as a summary of the ways in which  its corporate governance practices differ significantly from those followed by  domestic US companies under NYSE listing standards. The Company's summary of  its corporate governance differences is given below and can befound at  www.shell.com/investor.
NON-EXECUTIVE DIRECTOR INDEPENDENCE
The Board follows the provisions of the Code in respect of  Non-executive Director independence, which states that at least half the Board,  excluding the Chairman, should comprise Non-executive Directors determined by  the Boardto be independent. In the case of the Company, the Board has  determined thata majority of Non-executive Directors are wholly independent  (see pages 80-81) for more information).
NOMINATING/CORPORATE GOVERNANCE COMMITTEE AND COMPENSATION  COMMITTEE
The NYSE listing standards require that a listed company  maintain a nominating/corporate governance committee and a compensation  committee, both composed entirely of independent directors andwith certain  specificresponsibilities. The Company's Nomination and Succession Committee and  Remuneration Committee, respectively, comply with these requirements, except that  the terms of reference of the Nomination and Succession Committee require only  a majority of the committee members tobe independent.
AUDIT COMMITTEE
As required by NYSE listing standards, the Company maintains  an Audit Committee for the purpose of assisting the Board's oversight of the  financial statements, its internal audit function and its independent auditors.  The Company's Audit Committee is in full compliance with the U.S. Securities  and Exchange Commission's Rule 10A-3 and Section 303A.06 of the NYSE Listed  Company Manual. However, in accordance with English law, the Company's Audit  Committee makes recommendations to the Board for it to put to shareholders for  approval in General Meeting regarding the appointment, reappointment and  removal of independent auditors. Consequently, the Company's Audit
CODE OF ETHICS 
The NYSE listing standards require that listed companies  adopt a code of  business conduct and  ethics for all directors, officers and employees and  promptly disclose any waivers of the code for  directors or executive officers. The Company has adopted the Shell General  Business Principles (see below),  which  satisfy the NYSE requirements. The Company also has internal procedures in  place by which any employee can raisein confidence accounting, internal  accounting controls and auditing concerns. Additionally, any employee can  report irregularities to management through a worldwide dedicated  telephone line and website without  jeopardizing his or her position.
Environment
Advanced technology, new ways of operating and partnerships  are helping to manage our environmental impact as we contribute to meeting the  world's growing energy needs.
 Energy demand is set to double  by 2050 but CO2 emissions must fall to avoid serious climate change.          
Shell and biodiversity
Protecting  biodiversity is an important factor when we consider any new major project or  large expansion to existing operations. Our approach to biodiversity is an  integrated part of the way we operate. It builds on the industry-first standard  we set in 2001 and now incorporate in our biodiversity manual.
The growing human population using more resources is leading  to an unprecedented decline in animal and plant species –  for example,  more than 17,000 plants and species were officially listed as endangered in  2008 compared to around 11,000 in 2000. Twenty percent of tropical forests and  50% of global wetlands have been destroyed in the past 50 years.
Product stewardship
We  take a responsible approach to our products, from development and production to  transport, sale, use and disposal. Product stewardship for us includes  working at each stage in a product's life cycle to keep it safe for people and  the environment.
Shell and fresh water
The  energy sector, like others, is becoming increasingly concerned about water use  as water becomes scarcer globally. New approaches and advanced technologies are  helping us to reduce the amount of water we need for our operations.
Air emissions
The  production and use of fossil fuels can cause local air pollution. We work to  reduce the emissions of pollutants from our operations and help customers  reduce theirs by offering cleaner transport fuels and lubricants, and cleaner  fuels and technologies for electricity generation.
Society
We supply energy, which helps support economic growth and  development. At our operations we try to address social concerns and work to  benefit local communities, to protect our reputation and support our business.
Safety
Safety is always our top priority. We aim to have zero  fatalities and no incidents that harm people, or put our neighbours or  facilities at risk.
Products  & Services
We provide transport fuel to around 10 million customers  each day through our 44,000 service stations worldwide. We are working to  deliver cleaner burning and more efficient fuels. Our products and services are  also designed to meet the needs of businesses - from the construction industry  to aviation, chemicals to shipping.
Our cards offer customers rewards on Shell purchases and  provide an efficient, secure way to buy fuel and other goods.
Shell's differentiated fuels have been launched in more than  40 countries to meet the individual needs of its customers.
Shell provides you with a full range of cars, bikes and  heavy-duty truck oils.
Use our station locators to find Shell stations around the  world. You can even search for particular products and services such as a car  wash, ATM, Select stores or fuels.
Download the new Shell Motorist app to help make driving  easier and to find out more about our products.
Supplying products and related services to the aviation  industry in more than 90 countries.
Shell Bitumen provides sustainable and cost-effective  bitumen solutions for professional, trade and home-based needs.
From makers of detergents to packaging, from carpets to  computers, many of the world's leading companies depend on Shell Chemicals to  deliver essential materials to support a modern world.
Supplying transport, heating and industrial fuels to  corporate and distributing companies in many industries across the world,  including road transport, mining, construction, power and agriculture.
Shell Global Solutions provides cutting-edge consultancy and  technology services to petrochemical and processing industries.
We provide expert advice and support through our  lubricant-related services to help you improve your business performance.
We select suppliers for their expertise in a range of areas  and build strong relationships, helping us to gain competitive advantage.
Shell Marine Products is a global sales and marketing  business supplying specialised fuels, lubricants and technical support services  to the marine industry.
Shell Sulphur Solutions is establishing sulphur as a  positive asset contributing to a better world, by taking sulphur out where it  does not add value, and adding it to where it does.
Shell Trading companies are trading crude oil and handle the  bulk sale and purchase of many other products such as natural gas, liquefied  petroleum gas, jet fuel, different types of chemical feedstock, gasoline,  electricity and biofuels.
Everything you need to know about our technical partnership  with Ducati.
Everything you need to know about our technical partnership  with Ferrari.
SWOT  Analysis:
Strengths:
                              Technology         
                              R&D    (future concerns)
                              Highly  diversified portfolio
Weakness:
                               Financial  transparency
                             Less  Promotional activities
Opportunities:
demographic favor products
demographic favor products
Retail  Business Opportunities
passenger  airline service
                              Banking  sector (money mintors) 
Threats:
                              Gloobal challenges: technical,  logistical, political, 
environmental and legal 
                             Saturate market  high competition
                              Reputational  risk 
 
 








 
 
 
 
 
 
 
 
 
 
 
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